LeadSimple Blog

How to Manage and Train Your Team Using Inbox 2.0

A client urgently needs help, but the person on your property management team with all the answers is on vacation. What do you do? Would you prefer to wait two weeks for your teammate to return, or get the answer instantly? With shared communication done right, you can get the answer right away and respond to your client immediately. THAT is the power of Inbox 2.0!

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A client urgently needs help, but the person on your team with all the answers is on vacation. What do you do? Would you prefer to wait two weeks for your teammate to return, or get the answer instantly? With shared communication done right, you can get the answer right away and respond to your client immediately. THAT is the power of Inbox 2.0!

In addition, in this webinar our experts explored:

➡️ Strategies to automate responses to urgent issues, eliminating long waits for answers.

➡️ The correct way to set up team accountability and ensure tasks are completed on time.

➡️ Strategies to overcome concerns about micromanagement and build trust within your team.

➡️ Techniques to empower team members to assist each other when needed so everyone is on track.

➡️ Tips to maintain smooth operations even when key team members are on vacation, avoiding chaos and ensuring continuous service.

🔹 Wondering how your property management company is doing when it comes to team and client communication? Take our FREE customer service assessment and get recommendations on how to deliver epic customer satisfaction!

👀 Want to see how Inbox 2.0 can help you and your team simplify communications? 👉 Book a discovery call here!

Author

Miriam Kusa

Miriam Kusa is the Content Marketing Manager at LeadSimple. She creates content with the aim of empowering property managers to succeed in their businesses. Outside of work, you'll find her playing a game of tennis, diving into personal development books, and exploring all things health and wellness.

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