LeadSimple Terms of Service

1. Overview

LeadSimple is a provider of a web-based platform and related services designed to support and streamline operations for property management businesses.

2. Services

2.1 Ordering Process

Services are purchased as stated in an Order in the manner established for each of the Services. Each Order will include the specific Services ordered by Customer, including, as applicable, the purchased Services, number of units, and the time period for which such Order applies.

2.2 Permitted Use

During a Subscription Term, subject to Customer's compliance with the terms of this Agreement, Customer may access and use the Services only for its internal business purposes in accordance with the Documentation, this Agreement, and any limitations set forth in an Order.

2.3 Users

Only Users, using the mechanisms designated by LeadSimple ("Log-in Credentials"), may access and use the Services. Each User must keep its Log-in Credentials confidential and not share them with anyone else. Customer is responsible for its Users' compliance with this Agreement and all actions taken through their Log-in Credentials (excluding misuse of the Log-in Credentials caused by LeadSimple's breach of this Agreement). Customer will promptly notify LeadSimple if it becomes aware of any compromise of any Log-in Credentials. LeadSimple may Process Log-in Credentials in connection with LeadSimple's provision of the Services or for LeadSimple's internal business purposes.

2.4 Remote App

During the Subscription Term, subject to Customer's compliance with the terms of this Agreement, the Documentation, and any limitations set forth in an Order, LeadSimple grants Customer a limited, non-transferable, revocable, non-exclusive, non- sublicensable right and license for each User to: (a) download any Remote App onto a Supported Device; and (b) use the Remote App for the sole purpose of accessing and using the applicable Service. Users are responsible for installing all Updates LeadSimple makes available to the Remote App. Failure to install all Updates to the Remote App will void the Performance Warranty (as defined in Section 11.2 below).

2.5 Restrictions

Customer will not (and will not permit anyone else to) do any of the following: (a) provide access to, distribute, sell, or sublicense a Service to a third party (other than Users); (b) use a Service or any aspect of the LeadSimple Platform to develop a similar or competing product or service; (c) reverse engineer, decompile, disassemble, or seek to access the source code or any non-public APIs to a Service or the LeadSimple Platform, except to the extent expressly permitted by Law (and then only with prior written notice to LeadSimple); (d) modify or create derivative works of the LeadSimple Platform or a Service (other than authorized copies of the Remote App), or copy any element of a Service or the LeadSimple Platform; (e) remove or obscure any proprietary notices in a Service or the LeadSimple Platform; (f) publish benchmarks or performance information about a Service or the LeadSimple Platform; (g) interfere with the operation of a Service or the LeadSimple Platform, circumvent any access restrictions, or conduct any security or vulnerability test of a Service or the LeadSimple Platform; (h) transmit any viruses or other harmful materials to a Service or the LeadSimple Platform; (i) take any action that risks harm to others or to the security, availability, or integrity of a Service or the LeadSimple Platform; or (j) access or use a Service or the LeadSimple Platform in a manner that violates any Law.

Additionally, Customer must not use a Service or the LeadSimple Platform with Prohibited Data or for High Risk Activities. Customer acknowledges that neither the Services nor the LeadSimple Platform are intended to meet any legal obligations for these uses, including HIPAA requirements, and that LeadSimple is not a Business Associate as defined under HIPAA. Notwithstanding anything else in this Agreement, LeadSimple has no liability for Prohibited Data or use of a Service or the LeadSimple Platform for High Risk Activities.

2.6 Support

During a Subscription Term, LeadSimple will provide commercially reasonable support in accordance with its standard support policies designed to ensure the applicable Services operate in accordance with the Documentation.

2.7 Upgrades

Unless stated otherwise in an Order, LeadSimple will make Updates to Services as LeadSimple makes them available to its customers of the applicable Services generally. Customer's purchase of access to Services is not contingent on the delivery of any future functionality or features or dependent on any oral or written public or private comments made by LeadSimple regarding future functionality or features of the Services. From time to time, LeadSimple, in its sole discretion, may make available Upgrades under additional or different terms. Nothing in this Agreement obligates LeadSimple to make Upgrades available to Customer as part of the Services or otherwise unless specifically included in an Order.

3. Data

3.1 Use of Customer Data

Customer grants LeadSimple the non-exclusive, worldwide, sublicensable right to use, copy, store, disclose, transmit, transfer, publicly display, modify, and create derivative works from Customer Data only as necessary to: (a) provide any Services and Professional Services; (b) derive or generate Usage Data; (c) create and compile Aggregated Data; and (d) as otherwise required by Laws or as agreed to in writing between the parties.

3.2 Security

LeadSimple will implement and maintain commercially reasonable administrative, physical and technical measures designed to protect Customer Data in accordance with applicable Laws and industry standards.

3.3 Usage Data; Aggregated Data

LeadSimple may Process Usage Data and Aggregated Data for internal business purposes, such as to: (a) track use of the Services for billing purposes; (b) provide support for the Services; (c) monitor the performance and stability of the Services; (d) prevent or address technical issues with the LeadSimple Platform; (e) improve Services, the LeadSimple Platform, and its other products and services, and to develop new products and services; and (f) for all other lawful business practices, such as analytics, benchmarking, and reports. Customer will not interfere with the collection of Usage Data.

4. Customer Obligations

Customer is responsible for its Customer Data, including its content and accuracy, and will comply with Laws and the AUP when using the Services and LeadSimple Platform. Customer represents and warrants that it has made all disclosures, provided all notices, and has obtained all rights, consents, and permissions necessary for LeadSimple to Process Customer Data set forth in this Agreement without violating or infringing Laws, third-party rights, or terms or policies that apply to the Customer Data.

5. Suspension of Service

LeadSimple may immediately suspend Customer's access to any or all of the Services and LeadSimple Platform if: (a) Customer breaches Section 2.5 (Restrictions) or Section 6 (Customer Obligations); (b) Customer's account is 30 days or more overdue; (c) changes to Laws or new Laws require that LeadSimple suspend a Service or otherwise may impose additional liability on the part of LeadSimple; or (d) Customer's actions risk harm to any of LeadSimple's other customers or the security, availability, or integrity of a Service. Where practicable, LeadSimple will use reasonable efforts to provide Customer with prior notice of the suspension (email sufficing). If the issue that led to the suspension is resolved, LeadSimple will restore Customer's access to the Service(s).

6. Customer Systems

Customer will provide and maintain any Customer Systems.

7. Third-Party Platforms

Use of Third-Party Platforms is subject to Customer's agreement with the relevant provider and not this Agreement. LeadSimple does not control and has no liability for Third-Party Platforms, including their security, functionality, operation, availability, or interoperability with the Services or how the Third-Party Platforms or their providers use Customer Data. By enabling a Third-Party Platform to interact with the Services, Customer authorizes LeadSimple to access and exchange Customer Data with such Third-Party Platform on Customer's behalf.

8. Commercial Terms

8.1 Subscription Term

Except as set forth in an Order, each Subscription Term will automatically renew for successive 12-month periods unless either party gives the other party notice of non-renewal at least 90 days before the current Subscription Term ends.

8.2 Fees and Taxes

Fees for the Services are described in each Order ("Fees"). Customer will reimburse LeadSimple for reasonable travel and lodging expenses it incurs in providing Professional Services ("Expenses"). All Fees and Expenses will be paid in US dollars unless otherwise provided in an Order. Fees are invoiced as described on the schedule in the Order and Expenses are invoiced in arrears. Unless the Order provides otherwise, all Fees and Expenses are due within 30 days of the invoice date. Fees for renewal Subscription Terms are at LeadSimple's then-current rates, regardless of any discounted pricing in a prior Order. Late payments are subject to a service charge of 1.5% per month or the maximum amount allowed by Law, whichever is less. All Fees and Expenses are non-refundable except as may be set out in Section 11.3 (Warranty Remedy), Section 15.2 (Mitigation). Customer is responsible for any sales, use, GST, value-added, withholding, or similar taxes or levies that apply to Orders, whether domestic or foreign, other than LeadSimple's income tax ("Taxes"). Fees and Expenses are exclusive of all Taxes.

9. Warranties and Disclaimers

9.1 Disclaimers

Except as expressly provided in an Order the Services, LeadSimple Platform, and all other LeadSimple services are provided "AS IS" and on an "AS AVAILABLE" basis. LeadSimple, on its own behalf and on behalf of its suppliers and licensors, makes no other warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, or noninfringement. LeadSimple does not warrant that Customer's use of the Services or LeadSimple Platform will be uninterrupted or error-free, that LeadSimple will review Customer Data for accuracy, or that it will maintain Customer Data without loss. LeadSimple is not liable for delays, failures, or problems inherent in use of the Internet and electronic communications or other systems outside LeadSimple's control. Customer may have other statutory rights, but any statutorily required warranties will be limited to the shortest legally permitted period.

Without limiting the generality of Section 9.1(a): (i) the Services and LeadSimple Platform may use, contain, integrate or rely on AI Tools (defined below); (ii) AI Tools and their outputs may be inaccurate or may cause the Services to be inaccurate, or otherwise contain errors, omissions, inaccuracies, or other defects; and (iii) LeadSimple does not control and is not responsible for the accuracy, availability, operation, or performance of any AI Tools or their outputs, or any decisions made based on or involving the use of any AI Tools or their output. "AI Tools" means deep learning, machine learning, and any other artificial intelligence technologies, including but not limited to large language models, foundational models, and generative artificial intelligence, and all third-party software, products, offerings, systems, and tools that use or are otherwise based on any of the foregoing.

9.2 Limited Warranties

• Each of the Services will perform materially as described in its Documentation and LeadSimple will not materially decrease the overall functionality of the Service ("Performance Warranty") during a Subscription Term ("Performance Warranty Period"); and
• LeadSimple will perform any Professional Services in a professional and workmanlike manner ("Professional Services Warranty") during the term of the Professional Services expressly set forth in the applicable Order ("Professional Services Warranty Period").

The Performance Warranty and Professional Services Warranty are each referred to as a "Limited Warranty" and collectively as the "Limited Warranties". The Performance Warranty Period and Professional Services Warranty Period are each referred to as a "Warranty Period."

9.3 Warranty Remedy

If LeadSimple breaches a Limited Warranty during the applicable Warranty Period and Customer makes a reasonably detailed warranty claim in the manner required by LeadSimple within 30 days of discovering a breach of the Performance Warranty for the applicable Service(s) or of receipt of Professional Services, then LeadSimple shall correct the non-conformity. If LeadSimple cannot do so within 30 days of receipt of Customer's warranty claim, either party may terminate the affected Order as it relates to the non-conforming Service or Professional Services. LeadSimple will then refund to Customer any pre-paid, unused fees for the terminated portion of the applicable Subscription Term (for the Performance Warranty) or for the non-conforming Professional Services (for the Professional Services Warranty). This Section 9.3 sets forth Customer's exclusive remedy and LeadSimple's entire liability for breach of the Limited Warranties.

These warranties do not apply to:

• issues caused by Customer's or Users' misuse of or unauthorized modifications to the applicable Service;
• issues in or caused by Third-Party Platforms or other third-party systems;
• use of the applicable Service other than according to the Documentation; or
• Trials and Betas or other free or evaluation use.

9.4 Affiliate Orders

An Affiliate of Customer may use Services by entering into its own Order(s) as agreed with LeadSimple. Each such Order creates a separate agreement between the Affiliate and LeadSimple which incorporates this Agreement, with the Affiliate treated as "Customer". Neither Customer nor any Customer Affiliate has any rights or obligations under each other's agreement with LeadSimple, and breach or termination of any such agreement is not breach or termination under any other.

10. Term and Termination

10.1 Term

The term of this Agreement (the "Term") starts on the Effective Date and continues until expiration or termination of all Subscription Terms.

10.2 Termination

LeadSimple may terminate this Agreement (including any or all Orders) if you: (a) fail to cure a material breach of this Agreement (including a failure to pay fees) within 30 days after notice; (b) cease operation without a successor; or (c) seek protection under a bankruptcy, receivership, trust deed, creditors' arrangement, composition, or comparable proceeding, or if such a proceeding is instituted against you and not dismissed within 60 days.

10.3 Effect of Termination

Upon expiration or termination of an Order, Customer's access to and LeadSimple's obligations to provide or with respect to the Services described in the Order, shall end. During a Subscription Term and for the 30 day period immediately following the date of expiration or earlier termination of the applicable Subscription Term, Customer may request to export data or information that Customer (including its Users) submits to the Services, including from Third-Party Platforms from the applicable Service using the export features described in the applicable Documentation. After that 30 day period, LeadSimple will be under no obligation to store or retain the applicable Customer Data and may delete the applicable Customer Data at any time in its sole discretion. Customer Data and other Confidential Information, as defined in Section 14, may be retained in Recipient's standard backups notwithstanding any obligation to delete the applicable Confidential Information but will remain subject to this Agreement's confidentiality restrictions.

10.4 Survival

These Sections survive expiration or termination of this Agreement: 2.5 (Restrictions), 3.3 (Usage Data; Aggregated Data), 4 (Customer Obligations), 8.2 (Fees and Taxes), 9.1 (Disclaimers), 10.3 (Effect of Termination), 10.4 (Survival), 11 (Ownership), 12 (Limitations of Liability), 13 (Indemnification), 14 (Confidentiality), 16 (General Terms), and Exhibit A (Definitions). Except where an exclusive remedy is provided in this Agreement, exercising a remedy under this Agreement, including termination, does not limit other remedies LeadSimple may have.

11. Ownership

Neither party grants the other any rights or licenses not expressly set out in this Agreement. Except as expressly provided in this Agreement, as between the parties, Customer retains all intellectual property rights and other rights in Customer Data and Customer Materials provided to LeadSimple. Except for Customer's use rights in this Agreement, LeadSimple and its licensors retain all intellectual property rights and other rights in and with respect to the Services, LeadSimple Platform, deliverables, Documentation, Usage Data, and LeadSimple technology, templates, formats, and dashboards, including any modifications or improvements to these items made by LeadSimple. If Customer provides LeadSimple with feedback or suggestions regarding the Services, LeadSimple Platform, or other LeadSimple offerings, LeadSimple may use the feedback or suggestions without restriction or obligation.

12. Limitations of Liability

12.1 Consequential Damages Waiver

NEITHER LEADSIMPLE NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, AFFILIATES OR LICENSORS WILL HAVE ANY LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT FOR ANY LOSS OF USE, LOST DATA, LOST PROFITS, FAILURE OF SECURITY MECHANISMS, INTERRUPTION OF BUSINESS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, RELIANCE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, EVEN IF INFORMED OF THEIR POSSIBILITY IN ADVANCE.

12.2 Liability Cap

LEADSIMPLE (AND ITS DIRECTORS', EMPLOYEES', PARTNERS', AGENTS', SUPPLIERS', AFFILIATES', AND LICENSORS') ENTIRE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT WILL NOT EXCEED IN AGGREGATE THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO LEADSIMPLE PURSUANT TO THE APPLICABLE ORDER UNDER THIS AGREEMENT DURING THE 12 MONTHS PRIOR TO THE DATE ON WHICH THE APPLICABLE CLAIM GIVING RISE TO THE LIABILITY AROSE UNDER SUCH ORDER.

12.3 Nature of Claims and Failure of Essential Purpose

The waivers and limitations in this Section 12 apply regardless of the form of action, whether in contract, tort (including negligence), strict liability or otherwise and will survive and apply even if any limited remedy in this Agreement fails of its essential purpose.

13. Indemnification

13.1 Indemnification

Customer will defend LeadSimple from and against any third-party claim to the extent resulting from Customer Data, Customer Materials, or Customer's breach or alleged breach of Section 4 (Customer Obligations), and will indemnify and hold harmless LeadSimple against any damages and costs awarded against LeadSimple (including reasonable attorneys' fees) or agreed in a settlement by Customer resulting from the claim.

13.2 Mitigation

In response to an actual or potential infringement or misappropriation claim or otherwise relating to violation of intellectual property rights, if required by settlement or injunction or as LeadSimple determines necessary to avoid material liability, LeadSimple may at its option: (a) procure rights for Customer's continued use of the applicable Service; (b) replace or modify the allegedly infringing portion of the applicable Service to avoid infringement or misappropriation without reducing the Service's overall functionality; or (c) terminate the affected Order and refund to Customer any pre-paid, unused fees for the terminated portion of the Subscription Term.

14. Confidentiality

14.1 Definition

"Confidential Information" means information disclosed to you ("Recipient") under this Agreement that is designated by LeadSimple ("Discloser") as proprietary or confidential or that should be reasonably understood to be proprietary or confidential due to its nature and the circumstances of its disclosure. Confidential Information includes the terms and conditions of this Agreement and any technical or performance information about the Services or LeadSimple Platform.

14.2 Obligations

Customer will: (a) hold Confidential Information in confidence and not disclose it to third parties; and (b) only use Confidential Information to fulfill its obligations and exercise its rights in this Agreement. At Discloser's request, Recipient will delete all Confidential Information. Recipient may disclose Confidential Information to its employees, agents, contractors, and other representatives having a legitimate need to know, provided Recipient remains responsible for their compliance with this Section 14 and they are bound to confidentiality obligations no less protective than this Section 14.

14.3 Remedies

Unauthorized use or disclosure of Confidential Information may cause substantial harm for which damages alone are an insufficient remedy. LeadSimple may seek appropriate equitable relief, in addition to other available remedies, for breach or threatened breach of this Section 14.

15. Trials and Betas

If Customer receives access to Services or features thereof on a free or trial basis or as an alpha, beta, or early access offering ("Trials and Betas"), use is permitted only for Customer's internal evaluation during the period designated by LeadSimple (or if not designated, 30 days). Trials and Betas are optional and either party may terminate Trials and Betas at any time for any reason. Trials and Betas may be inoperable, incomplete, or include features that LeadSimple may never release, and their features and performance information are LeadSimple's Confidential Information. Notwithstanding anything else in this Agreement, LeadSimple provides no warranty, indemnity, performance promises, or support for Trials and Betas, and its liability for Trials and Betas will not exceed US$50.

16. General Terms

16.1 Assignment

You may not assign this Agreement without the prior consent of LeadSimple. Any non-permitted assignment is void. This Agreement will bind and inure to the benefit of your permitted successors and assigns.

16.2 Governing Law, Jurisdiction and Venue

This Agreement is governed by the laws of the State of Washington and the United States without regard to conflicts of laws provisions that would result in the application of the laws of another jurisdiction and without regard to the United Nations Convention on the International Sale of Goods. The jurisdiction and venue for actions related to this Agreement will be the state and United States federal courts located in Seattle, Washington and both parties submit to the personal jurisdiction of those courts.

16.3 Attorneys' Fees and Costs

If LeadSimple is the prevailing party in any action to enforce this Agreement, then LeadSimple will be entitled to recover its attorneys' fees and costs in connection with such action.

16.4 Notices

Except as set out in this Agreement, any notice or consent under this Agreement must be in writing to the addresses on the first page and will be deemed given: (a) upon receipt if by personal delivery; (b) upon receipt if by certified or registered U.S. mail (return receipt requested); or (c) one day after dispatch if by a commercial overnight delivery service. Notices may not be sent via email unless otherwise expressly permitted elsewhere in this Agreement. Either party may update its address with notice to the other party. LeadSimple may also send operational notices to Customer by email or through the Services or LeadSimple Platform.

16.5 Entire Agreement

This Agreement (which includes the Terms and Conditions, Orders, Schedules, and the Policies) is the parties' entire agreement regarding its subject matter and supersedes any prior or contemporaneous agreements regarding its subject matter. In this Agreement, headings are for convenience only and "including" and similar terms are to be construed without limitation.

16.6 Amendments

Any amendments, modifications, or supplements to this Agreement must be in writing and signed by each party's authorized representatives or, as appropriate, agreed through electronic means provided by LeadSimple. Notwithstanding the foregoing, with notice to Customer, LeadSimple may modify the Policies, and the terms and conditions of this Agreement, to reflect new features or changing practices or otherwise in its discretion. For avoidance of doubt, the terms in any Customer purchase order or business form will not amend or modify this Agreement and are expressly rejected by LeadSimple; any of these Customer documents are for administrative purposes only and have no legal effect.

16.7 Waivers and Severability

Waivers must be signed by the waiving party's authorized representative and cannot be implied from conduct. If any provision of this Agreement is held invalid, illegal, or unenforceable, it will be limited to the minimum extent necessary so the rest of this Agreement remains in effect.

16.8 Force Majeure

LeadSimple is not liable for any delay or failure to perform any obligation under this Agreement due to events beyond its reasonable control, such as a strike, blockade, war, pandemic, act of terrorism, riot, Internet or utility failures, refusal of government license, or natural disaster ("Force Majeure Events").

16.9 Subcontractors

LeadSimple may use subcontractors and permit them to exercise LeadSimple's rights.

16.10 Independent Contractors

The parties are independent contractors, not agents, partners, or joint venturers.

16.11 Export

Customer will comply with all relevant U.S. and foreign export and import Laws in using any Service. Customer: (a) represents and warrants that it is not listed on any U.S. government list of prohibited or restricted parties or located in (or a national of) a country that is subject to a U.S. government embargo or that has been designated by the U.S. government as a "terrorist supporting" country; (b) agrees not to access or use the LeadSimple Platform in violation of any U.S. export embargo, prohibition, or restriction; and (c) will not submit to the LeadSimple Platform any information controlled under the U.S. International Traffic in Arms Regulations.

16.12 Government End-Users

Elements of the LeadSimple Platform are commercial computer software. If the user or licensee of the LeadSimple Platform is an agency, department, or other entity of the United States Government, the use, duplication, reproduction, release, modification, disclosure, or transfer of the LeadSimple Platform or any related documentation of any kind, including technical data and manuals, is restricted by the terms of this Agreement in accordance with Federal Acquisition Regulation 12.212 for civilian purposes and Defense Federal Acquisition Regulation Supplement 227.7202 for military purposes. The LeadSimple Platform was developed fully at private expense. All other use is prohibited.

16.13 Conflicts in Interpretation

If there are inconsistencies or conflicts between the terms of the body of this Agreement and the terms of any Schedules, exhibits, attachments, addenda, Policies, and other documents attached to or incorporated by reference in this Agreement, the order of precedence is as follows: (a) the terms contained in the body of this Agreement; (b) the terms of the Schedules, exhibits, attachments, addenda, and Policies to this Agreement; and (c) the Documentation.

Exhibit A - Definitions

• "Affiliate" means an entity directly or indirectly owned or controlled by a party, where "ownership" means the beneficial ownership of 50% or more of an entity's voting equity securities or other equivalent voting interests and "control" means the power to direct the management or affairs of an entity.

• "Aggregated Data" means data and information related to Customer's use of the Services that is used by LeadSimple in an aggregate and anonymized manner, including to compile statistical and performance information related to the provision and operation of the Services.

• "AUP" means the LeadSimple Acceptable Use Policy.

• "Customer Data" means any data, content, or materials that Customer (including its Users) submits to the Services, including from Third-Party Platforms.

• "Customer Materials" means materials, systems, and other resources that Customer provides to LeadSimple in connection with Professional Services.

• "Customer Systems" means Customer's information technology infrastructure, including computers, software, hardware, databases, electronic systems (including database management systems), and networks, whether operated directly by Customer or through the use of third-party services.

• "Documentation" means LeadSimple's standard end user documentation for the Services.

• "High Risk Activities" means activities where use or failure of the Services could lead to death, personal injury, or environmental damage, including life support systems, emergency services, nuclear facilities, autonomous vehicles, or air traffic control.

• "Law" means all applicable local, state, federal, and international laws, regulations, and conventions.

• "Order" means an ordering document, online order, or order description that: (a) is entered into between LeadSimple and Customer (including any Affiliates of Customer); (b) references this Agreement; and (c) details the Services to be provided, Subscription Term, pricing, and other relevant terms.

• "Policies" means the AUP and the Privacy Policy.

• "Privacy Policy" means the LeadSimple Privacy Policy.

• "Process" means to collect, access, use, disclose, transfer, transmit, store, host, or otherwise process.

• "Professional Services" means training, enablement, and other professional services that LeadSimple provides to Customer.

• "Prohibited Data" means any: (a) patient, medical, or other protected health information regulated by the Health Insurance Portability and Accountability Act (as amended and supplemented) ("HIPAA"); (b) credit, debit, or other payment card data subject to the Payment Card Industry Data Security Standards; (c) other information subject to regulation or protection under specific laws such as the Gramm-Leach-Bliley Act (or related rules or regulations); (d) social security numbers, driver's license numbers, or other government ID numbers; or (e) any data similar to the above protected under foreign or domestic laws.

• "Remote App" means any LeadSimple mobile or desktop application that accesses the Service.

• "Service" or "Services" means LeadSimple's proprietary cloud services, as identified in an Order and as modified from time to time. Services do not include Third-Party Platforms.

• "Subscription Term" means the initial subscription term and each renewal term for a Service as specified in an Order.

• "Supported Device" means a device that meets the specifications for use with the Remote App.

• "Third-Party Platform" means any product, add-on, or platform not provided by LeadSimple that Customer uses with the Service.

• "Updates" means bug fixes, patches, and maintenance releases to a Service.

• "Upgrades" means new versions of, or functionality for, a Service.

• "Usage Data" means data relating to Customer's and Users' use of and interaction with the Services and LeadSimple Platform.

• "User" means any individual that Customer permits to use a Service.

Contact Us

If you have any questions about these Terms, please contact us at support@leadsimple.com.