Every conversation, one platform
Calls, texts, and emails unified in a single timeline so your property management team never misses a beat.
60%
of PM calls go unanswered
24/7
AI-assisted coverage
1
unified timeline for every contact
A phone system built for property managers
VoIP calling purpose-built for property management teams. Route calls to the right person, record every conversation, and never let a lead slip through the cracks.
Make and receive calls from your business number on any device, whether desk, mobile, or browser.
Group reps by role, property, or office, then set the exact order calls ring through until someone picks up.
Build multi-level call trees so callers self-navigate to the right department instantly.
Automatically record calls for training, compliance, and dispute resolution.
Texting that feels personal
Send and receive SMS and MMS from dedicated business numbers. Keep personal and professional communication separate while delivering fast, friendly service.
Text residents and owners with photos, documents, and quick replies from your business line.
Give every team member or office a unique local number for professional communication.
See every text, email, and call in one place so nothing falls through the cracks.
One timeline, zero guesswork
Every call, text, email, and internal note lives on a single timeline per contact. Hand off conversations without losing context and see the full picture at a glance.
Calls, texts, emails, and notes unified on one scrollable timeline per contact.
Reassign conversations to another team member with full context preserved.
See whether the last touchpoint was a call, text, or email. No more asking around.
Let AI handle the routine
LeadSimple's AI engine drafts responses, qualifies inbound leads, and creates follow-up tasks so your team spends time on work that actually moves the needle.
Get draft replies in seconds based on conversation context and property data.
AI scores and routes inbound inquiries so your team focuses on the best opportunities.
Turn conversations into action items automatically, with no manual data entry.
Measure what matters
Track response times, missed calls, and team workload in real time. Protect your SLAs and spot problems before they become owner complaints.
See how fast your team replies across every channel and benchmark against your SLAs.
Identify missed calls instantly and get alerted before prospects move on.
Visualize team capacity and redistribute conversations to prevent burnout.
Set response time targets and get escalation alerts when deadlines are at risk.
Better together with LeadSimple CRM
Pair Phone + Inbox with LeadSimple CRM to close the loop between conversations and your sales pipeline. Every call, text, and email enriches your contact record automatically.
Calls, texts, and emails are automatically logged to the contact record in your CRM, with no manual entry.
A missed call, new text, or inbound email can kick off automated workflows to keep your team on track.
See pipeline stage, property details, and owner info right alongside the conversation.