At HBR Rentals, Karen Jordan struggled with manual processes and lacked an efficient lease renewal process. For the longest time, HBR Rentals didn’t have processes documented or standardized. She felt embarrassed about the state of their operations. "I would just say yes to everything.”

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Karen found her solution in LeadSimple. She transitioned her business towards structured processes and automation. She also ensured the team came along with her in this decision to transform the way they ran the business. In her words, "I wanted to make sure they had that comfortable buy-in that this is gonna be the new way we did things." 

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We even asked Karen the million-dollar question: “Would you get started with LeadSimple again?” 

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Her response: "I should have sooner! Absolutely. Absolutely. I wish I would have been pushed sooner. Because it definitely just transformed my company and our processes, our team has just skyrocketed from there.” 

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"I would do this a hundred times over."

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"Having something that we all can log into and keep track and see where we're at, game changer, like just game changer," Karen added. "We're always tweaking [the processes]. We're always figuring out what we could do better.” 

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Karen envisions a future where she can work remotely while maintaining top-notch property management operations, and she sees how LeadSimple is non-negotiable in making that a reality. 

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To her, it's not only about growth; it's also about the freedom to work from anywhere. She said, "I have a goal that eventually I don't have to be here in this house or in this location. I can be working from a beach remotely from somewhere.”

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Book a demo now if you want to see how you can also scale your business without the pain of chaotic processes!