LeadSimple Blog
10 Things to do TODAY to Mitigate Leasing Season Stress
Leasing season doesn’t have to be a dumpster fire. 🔥 Implement these 10 quick things and get rid of that leasing season stress today!
LeadSimple Blog
Leasing season doesn’t have to be a dumpster fire. 🔥 Implement these 10 quick things and get rid of that leasing season stress today!
Summertime is the busiest time for property managers, as most people prefer to move in and move out during the warmer and drier summer months.
That means you, as a property manager, not only have to manage an increased number of move ins and move outs, but also end up having most of your lease renewals come due in the summer. Add to that the number of rental applications to process and new clients coming on board looking to lease their properties, and the phrase “Leasing Season Hell” explains itself.
But leasing season doesn’t have to be a dumpster fire. 🔥 Implement these 10 quick things and get rid of that leasing season stress today!
Cut down on tenant calls by proactively providing them with the information they need on move-in.
Include on the one-pager:
Keep it simple and basic to save time - you can always rework it during the offseason.
During the busy season, you are processing hundreds to thousands of applications. Getting a lot of calls from applicants? Build an autoresponder to go out to your applicants right after they apply!
Include:
Set up your auto-responder with LeadSimple Operations and have it go out right after applicants apply!
Take one more thing off your plate - set up your move-in and move-out instructions to go out automatically at exactly the right time.
Stop forgetting to send them, save time by cutting down on calls, and proactively avoid mistakes that would create additional work.
Add an email template to your move-in & move-out processes in LeadSimple, then set it to send automatically to your tenants three days prior to the move-in or move-out date.
Still manually scheduling move-in inspections with your tenants?
Instead, use Calendly and an autoresponder to allow your tenants to self-schedule their move-in inspections.
It’s a quick setup:
Keep it simple for now - the goal is a quick way to save some time!
This one’s a huge time-saver! Pet screening often holds up the whole application screening process.
Get your applicants started early on pet screening by including the pet screening link in your applicant auto-responder email.
Use AppFolio as your accounting software? With LeadSimple’s direct data sync with AppFolio, you can create one email for applicants with pets and one for those without. Add some conditional logic to ensure the correct email is sent.
Cut down on stress and save your mental bandwidth by focusing on categories of tasks at a time. Add time blocks to your calendar for the most important tasks and work on the same types of tasks at the same time.
Protect your time blocks and don’t let the everyday fires impact your productivity!
This allows you to continue to work on your business and not just in it, as you can prioritize the important but not urgent work.
Make the utility transfer process easier and less stressful for both yourself and your tenants!
Utilize Citizen Home Solutions to manage your utilities and utility transfers and use their notifications to remind tenants to transfer their utilities at move-in and move-out.
Don’t spend your time chasing down late rent during leasing season!
Instead of manually checking for delinquent tenants and following up with them to collect late rent, set up a couple automatic messages, have them trigger automatically when rent is late, and continue to go out until the tenant pays.
Use our delinquent rent process template in conjunction with LeadSimple Operations and get your time back so you can focus on leasing.
Leasing season is a stressful time for everyone involved. Renters are stressed as they try to find their next home and go through all the effort of moving. Owners want updates. You are stressed trying to keep on top of the logistics of it all.
Counteract the anger and frustration that can occur with patience and grace. Seek proactive ways to avoid problems in the first place.
It’s important to protect your mindset and give your team, your clients, and your tenants the benefit of the doubt. Remember to take a break as well!
The busy season often feels like the worst time to devote time to working on establishing new systems or processes because time is in limited supply.
Instead of worrying about building out the best processes however, you can focus on creating simple systems and achieving quick wins with your processes. You then will have a baseline to work on and improve in the off-season.
Tip: be sure to collect feedback throughout the busy season. What would you change for next year’s leasing season? What about the processes needs to improve? What automation could you implement to save time and mitigate some of that leasing season stress?
Get started with LeadSimple’s summertime onboarding package and implement some quick wins to help YOU survive this leasing season!
Get help with the above tips and build out your Move-In, Move-Out, Make Ready, and Application Screening processes.
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Aimee is the Content and Customer Education Manager at LeadSimple. She creates training, educational, and other content to help clients achieve success in sales, operations, and the health of their business. When she isn't working, she enjoys the outdoors, crafting, family time, and learning new skills.
Sales doesn't have to be an afterthought, and your processes should be automated. With LeadSimple, you will have a seamless handoff between sales and service teams, and help you turn cold prospects into raving fans by delivering a great customer experience.
