Survey results on U.S. rental property management trendsSurvey results on U.S. rental property management trends

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Property Management Trends 

The shift toward professional management in SFR

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This study surveyed over 750 U.S.-based residential real estate investors who own long-term rental units (3 properties median), capturing insights into investor attitudes toward property managers and property management services.

This research on U.S. residential real estate trends provides valuable insights into property management best practices and investor decision-making processes.

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What are some key findings?

➡️ A surge in professionally managed U.S. rentals: 36% of U.S. rentals now managed by pros

➡️ 52% of rental property owners currently use a professional property management service.

➡️ Net Promoter Score (NPS)  of +39 for property managers among current users, a favorable score by industry standards.

➡️ Common deterrents for non-users of property managers: High cost (54%), control preferences (43%), and maintenance concerns (32%).

➡️ Top reasons for discontinuing property management services: Decline in service quality (42%), fee increases (27%), and tenant placement delays (29%).

Dive into the key findings & get early report access to the property management trends!

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"Investors today face more than just property upkeep; they're navigating a landscape where regulatory, economic, and market dynamics are in constant flux. This report highlights the clear, data-backed advantage of investors working with property management partners who bring stability and efficiency."
‍- Jay Parsons, Rental Housing Economist
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Survey Fielded by Harris Poll

With data carefully weighted to reflect diverse perspectives, it offers accurate and reliable findings on property management trends. You’ll gain an in-depth look at what investors are looking for and where property managers bring the most value. Looking into 2025, priorities include increasing profit margins, upgrading property facilities and expanding portfolios.  

Survey results on U.S. rental property management trends
Survey results on U.S. rental property management trends

The Value Of Property Managers

Our findings show that property managers are highly valued for making property management easier, boosting profitability, and reducing legal risks. Over 85% of landlords agree that property managers ease the burden of property ownership and help with everything from property maintenance and tenant vetting to compliance with complex regulations.

Why Some Landlords Hesitate

Despite the cost and desire for control being the primary reasons some investors have hesitated to hire property managers, those who do work with property managers feel the investment is worthwhile. Nearly 75% of investors using property management services think they bring value that justifies their fees, and 71% report an increase in overall profitability.

Survey results on U.S. rental property management trends

Ready for more insights? ⬇️