"Until you know who is responsible for everything in your company, it’s hard to know that it is being done and how....Part of everyone's job is documenting your job. If I can’t replace you [in your current role], I can’t promote you." ~ Peter Lohmann
In this episode, Peter & Wolf do a deep dive into their company wikis and show how they are organizing everything that is done in their companies by role, cadence, process, and documentation to ensure:
a) That every role in the company is clearly defined
b) Tasks can be handed off and delegated easily
c) And to encourage a culture of keeping the company documentation up to date
Register for the special upcoming October episode of Peter & the Wolf on Oct 5th: Data Matters - How Data Impacts Your Client Experience
LeadSimple also has a special announcement coming up on Sept 28 for Propertyware users - register here!